Public Safety Communications Specialist III

Position summary:

Under the general supervision of the Emergency Management & Security Operations Coordinator, the Public Safety Communications Specialist performs duties including but not limited to receiving, prioritizing, and disseminating multiple 911 and administrative telephone lines and monitoring the Districts radio communication system. Operating and managing TLETS terminals, law enforcement CAD systems, asset tracking systems maintaining the Districts automated security and employee ID card systems. Responsible for receiving, processing and dispatching calls for service for various District departments, monitoring and reporting information, notifies appropriate responders of suspicious, dangerous or hostile environmental activity and prepares after action reports.

Qualifications required:

    • High School Diploma or GED
    • Valid Texas Driver’s License
    • The applicant must be fingerprinted using the Fingerprint Applicant Services of Texas and subjected to a search of local, state and national records and fingerprint files to disclose any criminal record.
    • Technical skills, attention to detail and a good memory
    • Ability to prioritize tasks related to 911 emergency and safety
    • Ability to multi-task, take notes, operate multiple computer systems and multi-line phone systems
    • Ability to work any day of the week, including holidays
    • Ability to work any shift, including days or nights
    • Familiar with Microsoft Office and a basic understanding of computer software
    • Trade school and/or one (1) year of experience monitoring public safety dispatch systems and/or electronic security systems


Must have or able to be certified in ICS-100, 200, 700, 800 upon hire

  • Basic TCOLE Tele-communicator License
  • Communicate with internal and external departments with regards to public safety and asset protection
  • Prepares and distributes safety/arrest/bolo bulletins
  • Enter/clear, receive, comprehend, respond to, and disseminate information through the TLETS terminals
  • Maintain records, equipment and supplies
  • Must be able to transfer and operate in Mobile Command
  • Complies with District, TLETS and CJIS policies and guidelines


Nonessential functions, skills and experience:

  • Maintain compliance with established process and procedures
  • Provide feedback on system effectiveness
  • Prepare reports as needed
  • Perform other duties as required


Success factors/job competencies:

  • Ownership and accountability


Qualifications desired:

  • 1-year experience as a public safety dispatcher


San Jose Model Certified Trainer or equivalent

  • TCOLE Basic Instructor
  • Property and Evidence Management


Essential functions and responsibilities:

  • Monitor the security software for activity including but not limited to: Suspicious activity, glass break alarm, motion sensor alarm, door forced open alarm, door held open alarm, intrusion detection alarm
  • Grant access to approved employees/contractors/visitors
  • Process background checks on contractors that are requested by District personnel for projects or maintenance needs at facilities
  • Print and issue security badges, assign keys, and car tags for new employees and contractors
  • Report damage/inoperable equipment
  • Prioritize emergency/nonemergency incoming calls for law enforcement and other
  • Dispatch District personnel based on the nature of the call
  • Monitors dispatched personnel and assets
  • Self-motivated
  • Pro-active
  • Verbal and written communication skills
  • Works as a team


Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Physical demands:

While performing duties of job, employee is occasionally required to stand; walk; sit for long periods of time; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk and hear. Employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.


Work environment:

While performing the duties of this job, the employee typically resides within an office or cubicle and may have occasional field work that will expose the employee to weather conditions prevalent at the time.




Lake Current Level Conservation Level* Level Difference**
Arlington 546.61 550.00 -3.39
Benbrook 692.27 694.00 -1.73
Bridgeport 832.24 836.00 -3.76
Cedar Creek 322.13 322.00 0.13
Eagle Mountain 647.55 649.10 -1.55
Lake Worth 591.96 594.00 -2.04
Richland-Chambers 315.04 315.00 0.04
*Conservation Level: The permitted level of water an entity is allowed to hold in a lake. Any amount above the conservation level is used for the temporary storage of flood waters and must be released downstream.
**Difference: Amount above or below conservation level.
For more information read our daily reports or the TRWD Lake Level Blog.

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